In the masterfile, a field is setup entitle "Credit Status".
The credit department can set the flag in either of two ways:
Credit Warning. When the order desk enters the customer's code,
they are warned the credit department would like to speak to the customer. The order
department can proceed with the order, but informs the customer they should contact
Credit hold. Upon entering the customer's code, the order desk is
prevented from processing the order. No orders can be placed until credit takes the
customer off of Credit Hold.
Allows a graduated response to a customer's credit status, depending upon
Gives opportunity for customer to attend to account without incurring any
delays in order/receiving product